Privacy Policy

Last updated: May 2026

At The Calming Ground, your privacy matters deeply. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, purchase products, or participate in our programs and services.

By using this website, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of personal information:

Information you provide directly:

• Name and email address (via contact forms, newsletter sign-up, or checkout)

• Billing and payment information (processed securely through third-party payment providers)

• Account login credentials (if applicable)

• Messages or communications sent to us directly

• Information collected automatically:

• IP address and browser type

• Pages visited, time spent on site, and referring URLs

• Device type and operating system

• Cookies and similar tracking technologies

2. How We Use Your Information

Your information is used to:

• Process purchases and deliver digital products, courses, or membership access

• Send transactional emails (receipts, access confirmations, account updates)

• Send newsletters, wellness tips, or promotional content (only if you have opted in)

• Respond to inquiries and provide customer support

• Improve website functionality and user experience

• Comply with legal and administrative obligations

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

3. Third-Party Service Providers

To operate our website and deliver services, we work with trusted third-party providers who may access your information solely to perform functions on our behalf. These may include:

• Payment processors (e.g., Stripe, PayPal)

• Email marketing platforms (e.g., Mailchimp, ActiveCampaign, or similar)

• Course and membership platforms

• Website hosting and analytics providers

These providers are contractually obligated to protect your information and may not use it for any other purpose.

4. Cookies & Tracking Technologies

This website is built and operated on the Go High Level platform, which uses cookies and similar tracking technologies to support website functionality, analytics, and marketing features. Cookies are small text files stored on your device that help improve performance and user experience.

The specific types and duration of cookies used are managed by Go High Level. For detailed information on their cookie practices, please refer to Go High Level's privacy documentation. You may adjust your browser settings to refuse cookies; however, some features of the site may not function properly as a result.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, or as required by law. If you wish to have your data deleted, please contact us and we will process your request in accordance with applicable law.

6. Data Breach Notification

In the event of a data breach that affects your personal information, we will notify affected users as required by applicable law — including within the timeframes specified by state or federal regulations. Notifications will be sent to the email address associated with your account.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you

• Request correction of inaccurate information

• Request deletion of your personal data

• Opt out of marketing communications at any time (via the unsubscribe link in any email)

• Lodge a complaint with a relevant data protection authority

To exercise any of these rights, please contact us at [email protected].

7. California Residents (CCPA)

If you are a California resident, you have the right to know what personal information we collect, request deletion of your data, and opt out of the sale of personal information. We do not sell personal information. To submit a request, contact us directly.

9. International Users (GDPR)

If you are located in the European Economic Area (EEA), your personal data is processed in accordance with the General Data Protection Regulation (GDPR). Our lawful basis for processing includes your consent, contractual necessity, and legitimate interests. You have the right to withdraw consent at any time.

10. Children's Privacy

This website is not directed at children under the age of 13, and we do not knowingly collect personal information from minors. If you believe a child has provided us with personal information, please contact us and we will take steps to delete it promptly.

11. Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of internet transmission is completely secure, and we cannot guarantee absolute security.

12. Links to Other Websites

Our website may contain links to external sites. This Privacy Policy applies only to The Calming Ground. We are not responsible for the privacy practices of any third-party websites and encourage you to review their policies independently.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. We encourage you to review this policy periodically. Continued use of the website after changes are posted constitutes acceptance.

14. Contact

For any questions, concerns, or requests related to this Privacy Policy, please contact:

The Calming Ground

Email: [email protected]

Website: thecalmingground.com